Our Service Promise

When you have your car serviced at City Motors, we make a pledge to you. It's called our Service Promise and it guarantees a combination of quality, reassurance and expertise. First, your personal service advisor will deal with any of your questions in a friendly and advisory way.

Our expert technicians will then give your vehicle a full health check to ensure that it's performing at its best.

Finally, we'll provide you with 12 months' complementary Roadside Assistance and a car wash and vacuum. We will also price match any like-for-like written quote for a Volvo car service using the correct oil and Volvo genuine parts from any garage within a 10 miles radius.

We’ll introduce you to your very own personal service contact who will answer any questions you may have about your car, and be there to offer advice and support if needed.

We offer a collection and delivery service (subject to terms and conditions), courtesy vehicles (subject to availability, insurance and confirmation of cover) or a while-you-wait option.

It’s always nice with a spotlessly clean and newly-washed car, and therefore we will wash your Volvo for you every time you have it in for service at our workshop. With our Service Promise, your car is not only serviced and checked on the inside, it’s also clean and cared for on the outside.

As part of the health check, we also check the status of the battery. Many of today’s devices (such as iPods, mobile phones, navigation units etc) draw power from the battery – by checking the status we offer you peace of mind.

When carrying out your service, we’ll provide Roadside Assistance for one year at no extra charge. Roadside Assistance means that in case of breakdown, you can get help around the clock. Whether it’s fixing a flat tyre or compensation for accommodation costs while the car is being repaired.

Regularly servicing your Volvo at our independent specialist workshop is a good way to maintain your vehicle. We can offer you the combination of Volvo Genuine Parts and the expertise of trained technicians.

We will always provide value for money and transparent pricing.
Your car will receive the right service at the right time and the price you pay will be provided to you before work starts. We will also match any like-for-like written quote for a Volvo Service using the correct oil and Volvo genuine parts from any garage within a 10 mile radius.